Frequently Asked Questions

---

 Our-Live is a live streaming platform that allows users to broadcast, watch, and interact with live video content. Whether you're streaming your own live events, gaming, tutorials, or just watching your favorite streamers, Our-Live provides a dynamic and engaging experience for all 

To create an account on Our-Live:

1. Open the app or go to our website.
2. Click on the "Sign Up" button.
3. Enter your email address, create a username, and set a password.
4. Optionally, you can sign up using a social media account (Facebook, Google, etc.).
5. Verify your email address to complete registration.

Once your account is set up, you can customize your profile and start streaming or watching!

Yes, Our-Live is free to use. You can watch streams, create an account, and interact with content without paying. However, we also offer premium features and subscriptions, such as ad-free viewing, advanced streaming tools, and exclusive content, which require a subscription or in-app purchase

To upgrade to a premium account:

1. Open the app and log in to your account.
2. Go to your profile settings.
3. Select "Upgrade to Premium" or navigate to the "Store" section.
4. Choose your desired subscription plan and follow the prompts to complete the payment.

Premium users enjoy benefits like ad-free content, exclusive streams, and enhanced interaction features..

Yes, Our-Live is free to use. You can watch streams, create an account, and interact with content without paying. However, we also offer premium features and subscriptions, advanced streaming tools, and exclusive content, which require a subscription or in-app purchase.

Yes! While streaming, you can interact with your viewers through the live chat feature. Viewers can send messages, ask questions, or leave comments, and you can reply in real time. You can also moderate chat and ban/block users if needed.

If you come across inappropriate content, you can report it directly by:

1. Tapping on the three dots (•••) next to the video or user profile.
2. Selecting "Report" and choosing the reason for the report (e.g., harassment, inappropriate content, etc.).
3. Our team will review the report and take appropriate action.

We take violations of our community guidelines seriously and aim to provide a safe and respectful environment.

To delete your account:

1. Go to your profile settings.
2. Scroll down to find the "Delete Account" option.
3. Follow the prompts to confirm your decision.

Please note that once your account is deleted, all your data, including videos, comments, and other content, will be permanently removed and cannot be recovered.

Lag or buffering can occur due to several reasons, including:

• Slow or unstable internet connection.
• High traffic on the server or the platform.
• Device performance issues.

To improve the experience, try:

• Using a stronger or more stable Wi-Fi connection.
• Reducing the video quality in the settings.
• Closing other apps or background processes that may be using bandwidth.

You can watch most streams without an account, but you’ll need to create one if you want to interact with content (e.g., commenting, liking, or following streamers). Creating an account is free and only takes a few minutes!

To manage notifications:

1. Go to your account settings.
2. Select "Notifications."
3. Choose which notifications you'd like to receive (e.g., new followers, new streams, promotional offers, etc.).

You can turn off notifications for specific activities or set preferences for how you’d like to be notified (e.g., via email, push notifications, etc.).

If you forget your password, simply:

1. Click on "Forgot Password" on the login page.
2. Enter the email address associated with your account.
3. Follow the instructions in the email you receive to reset your password.

If you still have issues, contact our support team for further assistance

Yes, you can use Our-Live on multiple devices as long as you’re logged into your account. Whether you’re on a smartphone, tablet, or computer, you can access your content, stream, or interact with others on any supported device

If you have any issues or questions that are not addressed in this FAQ, you can contact Our-Live support by:

• Emailing us at support@Our-Live.com
• Visiting the "Help" section within the app for live chat support.
• Checking our support website for articles, guides, and troubleshooting tips.

We aim to respond to all inquiries within 24-48 hours

To stay informed about new updates, features, and promotions:

• Follow us on our social media accounts (Facebook, Instagram, Twitter).
• Subscribe to our newsletter via email.
• Check out the "What's New" section in the app for announcements.